Frequently asked questions
Q: Is there a risk of getting banned while using your online store?
A: No, there is absolutely no risk of getting banned while using our online store. We do not use any cheat or third-party software that can get you banned from any game or platform. We always ensure that our products and services are 100% safe, legal, and legitimate. So, you can shop with confidence knowing that your account is in safe hands.
Q: If I buy a bot lobby, will I receive it instantly and can I invite my friends?
A: At Silent Service, we have a queue system for bot lobbies. Once you purchase a bot lobby, you will be added to the queue and our team will let you know when it's your turn. Unfortunately, you cannot invite your friends to join the lobby as it is against our policy. We strive to provide a fair and equal opportunity for all our customers to enjoy our services. Thank you for your understanding.
Q: I don't have a credit card, PayPal, or CashApp. Can I use something else to pay?
A: Unfortunately, we do not accept gift cards as a form of payment. We have employees to pay for the services they provide to you, and therefore need to ensure we receive payment through secure and reliable methods. However, we do accept a variety of payment options including credit cards, PayPal, and CashApp. Please contact our customer service team if you have any questions or concerns regarding payment options.
